Re: [Bcoel] BC Open Textbook Project / Service Issue

Hi Martin, We recently change the name and cover for this resource (on May 13/19) from OER by Discipline Guide to OER by Discipline Directory<https://opentextbc.ca/oerdiscipline/>. Perhaps this is the reason for the two numbers. Lauri Lauri Aesoph Manager, Open Education [https://bccampus.ca/files/2018/10/dotted-line.jpg] Cell: 250-893-0258 • Email: laesoph@bccampus.ca<mailto:laesoph@bccampus.ca> Twitter: @lauriaesoph<https://twitter.com/lauriaesoph> • Skype: lauri.aesoph • LinkedIn: lauri.aesoph<https://www.linkedin.com/in/lauri.aesoph/> BCcampus.ca<https://bccampus.ca/> • @BCcampus<https://twitter.com/BCcampus> • #BCcampus<https://twitter.com/hashtag/BCcampus?src=hash> I acknowledge that the land on which I work and live is the traditional territory of the Lkwungen-speaking people. ________________________________ From: Bcoel &lt;bcoel-bounces(a)mail.bccampus.ca&gt; on behalf of Martin Warkentin &lt;Martin.Warkentin(a)ufv.ca&gt; Sent: July 10, 2019 8:15 AM To: 'Fields, Erin'; Amanda Coolidge; &#39;bcoel(a)mail.bccampus.ca&#39; Subject: Re: [Bcoel] BC Open Textbook Project / Service Issue Amanda, I have no idea what the Faculty Portal IR is either, but the record is for the OER by Discipline Guide in our EDS: [cid:image002.jpg@01D536F7.A6E587A0] Searching either accession number yields the same record above, and the accession number indicated in the record is edsbcc.bcotA000246. I would guess the “correct article” is the above record. Unfortunately, two people who deal with our systems and databases are on vacation this week, but a third may be able to shed more light on the question later today if no one else weighs in. -Martin From: Bcoel [mailto:bcoel-bounces@mail.bccampus.ca] On Behalf Of Fields, Erin Sent: July-10-19 7:57 AM To: 'Amanda Coolidge' &lt;acoolidge(a)bccampus.ca&gt;ca>; bcoel(a)mail.bccampus.ca Subject: Re: [Bcoel] BC Open Textbook Project / Service Issue I’ve never heard of a Faculty Portal IR with ebsco. I’ve tried to find something online and am coming up with zero. From: Bcoel <bcoel-bounces@mail.bccampus.ca<mailto:bcoel-bounces@mail.bccampus.ca>> On Behalf Of Amanda Coolidge Sent: July-10-19 7:01 AM To: bcoel@mail.bccampus.ca<mailto:bcoel@mail.bccampus.ca> Subject: [Bcoel] Fwd: BC Open Textbook Project / Service Issue Anyone know what this means? Thanks in advance! Sent from my iPhone Begin forwarded message: From: BC ELN Office <office@bceln.ca<mailto:office@bceln.ca>> Date: July 9, 2019 at 11:49:45 AM PDT To: <acoolidge@bccampus.ca<mailto:acoolidge@bccampus.ca>> Subject: Fwd: BC Open Textbook Project / Service Issue Hello Amanda, I received the message below from EBSCO and thought it might be from or for BCcampus. The only additional information I got from them was it was initiated from “Faculty Portal IR”. Apologies, if this isn’t concerning you. Regards, Korinne ~~~~~~~~~~~~~~ BC ELN Office Tel: 778-782-7003 Fax: 778-782-3023 Email: office@bceln.ca<mailto:office@bceln.ca> Web: bceln.ca<http://bceln.ca> Begin forwarded message: From: Dan Thotapalli <dthotapalli@ebsco.com<mailto:dthotapalli@ebsco.com>> Subject: BC Open Textbook Project / Service Issue Date: July 8, 2019 at 4:28:10 AM PDT To: "office@bceln.ca<mailto:office@bceln.ca>" <office@bceln.ca<mailto:office@bceln.ca>> Hi, PID: 32293 SI: 289431 Accession Number: AN edsbcc.bcotA000246 & AN edsbcc.bcotR000246 We recently received a service issue for BC Open Textbook Project as the titles are same with different Accession numbers “AN edsbcc.bcotA000246” & “AN edsbcc.bcotR000246” If you could please let us know what the correct article is, so we can resolve this service issue, we’d appreciate it! Please let me know if you have any questions. Thanks, Dan Dan Thotapalli PCM Databases | EBSCO Information Services | 978-356-6500 x 8334 |dthotapalli@ebsco.com<mailto:%7Cdthotapalli@ebsco.com> How’d we do? Take our Satisfaction Survey<https://email.ebsco.com/owa/redir.aspx?C=YtrsgIjJWU6Qg4EVF7RimI5j…action>. Still have questions? Visit our Support Site<https://email.ebsco.com/owa/redir.aspx?C=YtrsgIjJWU6Qg4EVF7RimI5jSk… to learn how to deliver and manage your content on EBSCO Products.