From: BC ELN Office <office@bceln.ca>
Date: July 9, 2019 at 11:49:45 AM PDT
To: <acoolidge@bccampus.ca>
Subject: Fwd: BC Open Textbook Project / Service Issue

Hello Amanda,

I received the message below from EBSCO and thought it might be from or for BCcampus.  The only additional information I got from them was it was initiated from “Faculty Portal IR”.

Apologies, if this isn’t concerning you.

Regards,

Korinne

~~~~~~~~~~~~~~

BC ELN Office
Tel: 778-782-7003
Fax: 778-782-3023
Email: office@bceln.ca
Web: bceln.ca

Begin forwarded message:

From: Dan Thotapalli <dthotapalli@ebsco.com>

Subject: BC Open Textbook Project / Service Issue

Date: July 8, 2019 at 4:28:10 AM PDT

To: "office@bceln.ca" <office@bceln.ca>

Hi, 

 

PID: 32293

SI: 289431

Accession Number:  AN edsbcc.bcotA000246 & AN edsbcc.bcotR000246

 

We recently received a service issue for BC Open Textbook Project as the titles are same with different Accession numbers “AN edsbcc.bcotA000246” & “AN edsbcc.bcotR000246”

 

If you could please let us know what the correct article is, so we can resolve this service issue, we’d appreciate it! Please let me know if you have any questions.

 

Thanks,

Dan

 

Dan Thotapalli

 

PCM Databases | EBSCO Information Services | 978-356-6500 x 8334 |dthotapalli@ebsco.com

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