I���ve never heard of a Faculty Portal IR with ebsco. I���ve tried to find something online and am coming up with zero.

From: Bcoel <bcoel-bounces@mail.bccampus.ca> On Behalf Of Amanda Coolidge
Sent: July-10-19 7:01 AM
To: bcoel@mail.bccampus.ca
Subject: [Bcoel] Fwd: BC Open Textbook Project / Service Issue

Anyone know what this means?

Thanks in advance! 

Sent from my iPhone

Begin forwarded message:

From: BC ELN Office <office@bceln.ca>
Date: July 9, 2019 at 11:49:45 AM PDT
To: <acoolidge@bccampus.ca>
Subject: Fwd: BC Open Textbook Project / Service Issue

Hello Amanda,

I received the message below from EBSCO and thought it might be from or for BCcampus.  The only additional information I got from them was it was initiated from ���Faculty Portal IR���.

Apologies, if this isn���t concerning you.

Regards,

Korinne

~~~~~~~~~~~~~~

BC ELN Office
Tel: 778-782-7003
Fax: 778-782-3023
Email: office@bceln.ca
Web: bceln.ca

Begin forwarded message:

From: Dan Thotapalli <dthotapalli@ebsco.com>

Subject: BC Open Textbook Project / Service Issue

Date: July 8, 2019 at 4:28:10 AM PDT

To: "office@bceln.ca" <office@bceln.ca>

Hi,

PID: 32293

SI: 289431

Accession Number:  AN edsbcc.bcotA000246 & AN edsbcc.bcotR000246

We recently received a service issue for BC Open Textbook Project as the titles are same with different Accession numbers ���AN edsbcc.bcotA000246��� & ���AN edsbcc.bcotR000246���

If you could please let us know what the correct article is, so we can resolve this service issue, we���d appreciate it! Please let me know if you have any questions.

Thanks,

Dan

Dan Thotapalli

PCM Databases | EBSCO Information Services | 978-356-6500 x 8334 |dthotapalli@ebsco.com

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