Anyone know what this means?
Thanks in advance! 

Sent from my iPhone

Begin forwarded message:

From: BC ELN Office <office@bceln.ca>
Date: July 9, 2019 at 11:49:45 AM PDT
To: <acoolidge@bccampus.ca>
Subject: Fwd: BC Open Textbook Project / Service Issue

Hello Amanda,

I received the message below from EBSCO and thought it might be from or for BCcampus.  The only additional information I got from them was it was initiated from ���Faculty Portal IR���.

Apologies, if this isn���t concerning you.


Regards,
Korinne
~~~~~~~~~~~~~~
BC ELN Office
Tel: 778-782-7003
Fax: 778-782-3023
Email: office@bceln.ca
Web: bceln.ca

Begin forwarded message:

From: Dan Thotapalli <dthotapalli@ebsco.com>
Subject: BC Open Textbook Project / Service Issue
Date: July 8, 2019 at 4:28:10 AM PDT

Hi, 
 
PID: 32293
SI: 289431
Accession Number:  AN edsbcc.bcotA000246 & AN edsbcc.bcotR000246
 
We recently received a service issue for BC Open Textbook Project as the titles are same with different Accession numbers ���AN edsbcc.bcotA000246��� & ���AN edsbcc.bcotR000246���
 
If you could please let us know what the correct article is, so we can resolve this service issue, we���d appreciate it! Please let me know if you have any questions.
 
Thanks,
Dan
 
Dan Thotapalli
 
PCM Databases | EBSCO Information Services | 978-356-6500 x 8334 |dthotapalli@ebsco.com
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